Service Options

For your convenience, the following options are available to serve you:

CU Service Center Branches

A CU Service Center is a branch office shared by many credit unions. As a member, you can use these locations to conduct many of the most common financial transactions: deposits, withdrawals, transfers, statement printouts, balance inquiries, loan payments, and to purchase traveler's checks. This network acts as an extension of your credit union. Be sure to bring your driver's license, member number (savings number), and Membership/ATM card. Although Shared Service Center locations can handle many of your transactions, they are unable to provide items such as opening new accounts, issuing ATM cards, processing mail or night depository deposits, processing loan/credit card applications, reordering checks, or closing an account--all of which can only be performed at Financial Federal Credit Union branches (see locations below).

There are over 3,300 CU Service Centers nationwide for your convenience. To find the location nearest you, click here.

Financial Federal Credit Union Branches

Miami, FL -(Downtown - Inside Macy's) S. Miami, FL (Dadeland Mall--Inside Macy's)
22 East Flagler Street 7303 North Kendall Drive
Monday-Friday: 9am - 4pm Monday-Thursday: 11am-2pm & 3pm-5pm
  Friday: 11am - 2pm & 3pm - 6pm
Miami, FL -(Miami Herald building)  
One Herald Plaza Boca Raton , FL (Office Depot Employees)
Mon-Tue-Wed-Friday: 9am - 4pm
6600 N Military Trail
Thursday: 9am - 4:30pm Tuesday and Friday: 10am-2pm & 3pm-5pm
   
New York City, NY Kansas City, MO(Kansas City Star building)
(Herald Square-Inside Macy's) 1729 Grand Blvd.
151 W. 34th Street--8th Floor Mon-Tue-Wed-Friday: 10am - 4pm
Monday-Friday: 10am - 2pm & 3pm - 6pm Thursday: 10am - 4:30pm
   

 

 

Wichita, KS (Wichita Eagle building)
825 E. Douglas Avenue
Mon-Tue-Wed-Friday: 9am - 4pm
Thursday: 9am - 4:30pm

Bank-By-Phone

Up-to-date information on all your credit union accounts is just a phone call away with CALL 24, the Credit Union's free, unlimited, 24-hour telephone access service. Check your account balance, transfer funds between savings and checking, learn what checks have cleared, find out the amount of your payroll deposits. For your convenience member service and loan representatives are also available to serve you:

Monday - Friday 9:00 a.m. - 5:00 p.m. EST
Phone: (800) 727-5626 or (305) 577-1328
Fax: (305) 577-2005
Loan Dept Fax: (305) 577-1698

Bank-by-Mail

Deposits and loan payments may be sent to:

22 E. Flagler Street, 6th Floor
Miami, FL 33131-1004

Your deposits will be processed the same day received. For your convenience, a pre-addressed envelope along with a receipt will be mailed to your home address.

Online Banking

Financial Federal also provides a free, easy to use online banking alternative for your convenience. You can begin using Online Banking immediately.

  • Get information about your Savings, Checking, Certificates, Money Management, IRA & Loan Accounts.
  • View account statement information.
  • Make transfers between eligible accounts.
  • Find out what checks have cleared and the amount of your direct deposit.
  • Make loan payments
  • Download your account information to "Quicken" or Microsoft "Money".
  • Pay your bills directly from your credit union checking account using the Bill Payment option ($3.95 per month. Fee waived with Money Management Checking).
At Financial Federal we are committed to bringing you cutting edge financial services and are ready to meet your ever-changing needs.